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If you are a veterinary professional that wants to improve the lives of your patients and their people, then the Partners for Healthy Pets initiative was designed specifically with you in mind.
Pet owners don’t always hear what we think we tell them. The good news: we can fix that.
The Opportunity is a practice survey tool designed to give you customized insight that will help you identify communication gaps between what your healthcare team says and what your clients hear during a preventive healthcare checkup. If you don’t pinpoint the “disconnects” in your staff-client dialog, your practice may be missing a great opportunity to educate pet owners on the important elements necessary for optimum health and wellbeing.
The Opportunity offers unique, individualized survey results that can be used to develop action plans to reinforce your preventive healthcare focus and delivery. Your plan will likely include improving your team’s communication skills. Check out all of the resources we have available to do just that!
When your practices uses The Opportunity, the result of your efforts will be improved client satisfaction, enhanced practice strength and most importantly, healthier, happier pets!
Provides details about the program and its benefits to your practice.
Provides a sample of the Practice Team Survey in a PDF format.
Provides a sample of the Pet Owner Survey in a PDF format.
